Reference

Privacy Policy for Vibaji

We collect and handle your account information, payment details from bKash, Nagad and Rocket, and device data to run your lobby access and wallet operations.

Account data explainedPayment information handlingYour data rightsContact us anytime
Vibaji Privacy Policy for Vibaji
PRIVACY HELP

Privacy and Data Requests

If you want to review the personal data we hold, request corrections, or ask us to delete your account information, reach us through live chat, email or WhatsApp. We respond to data requests within seven working days and walk you through the verification steps before making changes. For withdrawal or deposit questions tied to your payment history, our support team can pull transaction logs and explain each entry.

Team online

Live Chat

Open the chat icon in the bottom right corner of any page and tell us you need to review or update your account data. Our team will verify your identity and process your request on the spot.

Email Support

Send your data request to our support inbox and include your registered mobile number. We will reply within one working day with the next steps and any forms you need to complete.

WhatsApp Line

Message our Bangladesh WhatsApp number with your account username. We will confirm your identity through a one-time PIN and handle your privacy request in the same thread.

DATA SECURITY

How We Protect Your Information

We encrypt your login credentials, payment details and personal data using industry-standard SSL protocols so information travels securely between your device and our servers. Account passwords are hashed and never stored in plain text. Payment processing through bKash, Nagad and Rocket happens on their secure gateways; we only receive confirmation codes, not your wallet PIN or full account number. We retain transaction records for regulatory and dispute-resolution purposes but delete inactive account data after the period required by local law. You can request a copy of your stored information or ask us to erase it by contacting support.

Encrypted Connections

Every page on Vibaji uses SSL encryption so your login, deposit and withdrawal data cannot be intercepted. Check for the padlock icon in your browser bar before entering payment details.

Payment Gateway Privacy

When you send funds via bKash, Nagad or Rocket, the transaction completes on their secure platform. We receive only a transaction ID and timestamp, never your wallet PIN or personal bKash account number.

Data Retention Policy

We keep your account and transaction history for the duration required by local regulations. Once that period expires and your account is inactive, we delete personal identifiers and archive only anonymized records.

Access and Deletion Rights

You can request a full report of the data we hold on you or ask us to delete your account and associated records. Contact our support team with your registered mobile number to start the process.

Privacy Policy Questions

We collect your mobile number, email address, date of birth and chosen username. Device data like IP address and browser type is logged for security. Payment details from bKash, Nagad or Rocket are recorded as transaction IDs only.

We share transaction details with bKash, Nagad and Rocket only to process deposits and withdrawals. We do not sell your personal information to advertisers or unrelated companies. Analytics providers receive anonymized usage data to help us improve the lobby.

Contact our support team through live chat, email or WhatsApp with your registered mobile number. We will verify your identity and send a report of your account data, transaction history and stored preferences within seven working days.

Yes. Message our support team and request account deletion. We will close your account, zero out your balance through a final withdrawal, and delete your personal data after the regulatory retention period required by local law ends.

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. Analytics cookies track which games you open so we can improve navigation. You can disable cookies in your browser settings but some features may not work.

Payment transactions happen on the bKash, Nagad or Rocket secure gateway. We receive only a transaction confirmation code, not your wallet PIN or full account number. All connections use SSL encryption so data cannot be intercepted in transit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.